Privacy Policy
Last Updated: December 22, 2024
AEOstack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Contact us for support
- Fill out forms on our website
- Subscribe to our newsletter
This information may include:
- Name and contact information (email address, phone number)
- Company name and website URL
- Billing and payment information
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Cookies and similar tracking technologies
1.3 Service Usage Data
When you use our AEO optimization services, we collect:
- Website URLs and domain information
- AEO Score™ data and metrics
- Entity and schema information
- AI visibility monitoring data
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To deliver our AEO optimization platform and tools
- Account Management: To create and manage your account
- Billing: To process payments and send invoices
- Communication: To send service updates, newsletters, and marketing communications
- Improvements: To analyze usage and improve our services
- Support: To respond to your questions and provide customer support
- Security: To protect against fraud and unauthorized access
- Compliance: To comply with legal obligations
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
We may share your data with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Cloud hosting
- Analytics services
- Email delivery
- Customer support tools
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@aeostack.ai
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. CCPA Privacy Rights (California Residents)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to delete personal information
- Right to equal service and price
To exercise your CCPA rights, please contact us at privacy@aeostack.ai
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@aeostack.ai
- Website: www.aeostack.ai